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General

Introducing the PQ-365 Mobile app

Are you a provider or clinician working with Pride Mobility and Quantum Rehab products? Say hello to PQ-365, your new, all-in-one digital companion. Designed to streamline your workflow and boost efficiency, this free mobile app brings the full Pride and Quantum product universe to your fingertips.

What Is PQ-365?

PQ-365 replaces the previous Quantum Clinician app, combining all essential resources for Pride Mobility and Quantum Rehab users into a single, user-friendly platform. Whether you’re on-site, in the clinic, or on the go, PQ-365 keeps everything you need within reach.

Key Features That Make It a Game Changer

  • Serial Number & Order Search with full order tracking and part-number links for detailed descriptions
  • Quick-Search & Voice-Search tools for hands-free, lightning-fast product lookups
  • 360° Product Views, zoom capabilities, and Image-Share options, great for showcasing color and configuration variations
  • Fillable Order Forms, comprehensive Order Tracker, and integrated Push Notifications to stay updated on the go
  • Access to promotional and technical assets like Brochures, Spec Sheets, Owner’s Manuals, Installation Instructions, Tech Videos, Illustrated Parts Breakdowns, FAQs, and Basic Operating Instructions
  • A built-in Learning Management System (LMS) for on-demand professional training and CEU courses

Why PQ-365 Matters

PQ-365 serves as a central knowledge hub, going beyond basic tools to become a single point of reference for product specs, order processing, troubleshooting, and training. Its intuitive interface and powerful features save time and simplify workflows for busy professionals.

What’s New in Version 6.0.0?

The latest update brings exciting new brand integrations:

  • Sitting Pretty (UK) – offering riser recliner chairs, sofas, and adjustable beds for comfort and support
  • Baja Mobility (USA) – introducing rugged, outdoor-ready scooters built for adventure

Where to Download

PQ-365 is available for free on both the Apple App Store and Google Play.

Mobility scooters

Charging your mobility scooter or power chair

Most mobility scooters and power chairs use two long-lasting, sealed, deep-cycle batteries. These batteries are maintenance-free, so you do not need to check electrolyte levels.

Deep-cycle batteries are designed for longer and deeper discharges than standard vehicle batteries. Vehicle batteries are not suitable for mobility devices because they are not designed to handle extended use and deep discharges.

For optimal performance and longevity:

  • Always use two batteries of the same type, chemistry, and amp-hour (Ah) rating.

  • Use the charger provided with your mobility device, as it is designed specifically for safe, efficient charging.

Off-Board Charging

Most mobility devices use off-board chargers, which are separate from the scooter or power chair. To charge safely:

  1. Position your mobility device next to a standard electrical outlet.

  2. Make sure the controller is turned off.

  3. Plug the charger into the device’s charging socket.

  4. Plug the charger into the electrical outlet.

  5. When the batteries are fully charged, unplug the charger first from the outlet, then from the device.

Many chargers have LED indicators showing power on, charging in progress, or charging complete. If your device does not fully charge within 24 hours, unplug the charger and contact your dealer.

Breaking In New Batteries

New batteries require a few charging cycles to achieve peak performance and long life:

  1. Fully charge any new battery before initial use to reach approximately 90% of its capacity.

  2. Operate the device slowly at first, indoors or in a safe area, to break in the batteries.

  3. Recharge fully for 8–14 hours and use again.

  4. After 4–5 charging cycles, your batteries should reach 100% capacity and deliver maximum performance.

Charging Frequency

How often you charge depends on usage:

  • Daily users: Charge the batteries after each day’s use for 8–14 hours.

  • Occasional users: Charge twice a week for 8–14 hours to maintain battery health.

  • Do not exceed 14 hours of continuous charging to avoid overcharging.

Following these guidelines ensures your mobility scooter or power chair maintains peak performance and extends battery life.

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PQ-365 App

Get instant access to products, manuals, order tracking, and more with the PQ-365 app. Download the Pride Mobility app today.

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