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In the European Union, mobility scooters can often be purchased without VAT (Value Added Tax) if certain conditions are met. VAT exemption is intended to make essential mobility aids more affordable for people with disabilities.

You may be entitled to VAT exemption if:

• You have a chronic illness or disability that affects your mobility.

• The scooter is purchased for your personal and domestic use only.

• You can provide a declaration or medical evidence confirming your eligibility (the exact proof required depends on the country).

Please note:

• VAT exemption does not apply if the scooter is bought for temporary injury, short-term use, or resale.

• Rules and documentation requirements can vary by EU member state, so always check the local regulations before purchase.

When selecting a lightweight travel scooter, consider factors such as weight capacity, travel range, portability, storage space, and how often you will need to lift it into a vehicle. Our experienced mobility retailers can offer expert advice, product demonstrations, and recommendations to help you choose the best folding or portable scooter to suit your lifestyle.

In most European countries, you do not need insurance for a lightweight, travel mobility scooter, as these are usually considered medical devices rather than motor vehicles. However, the rules can vary depending on the country.

• In many EU member states, liability insurance is optional but recommended, as it protects you in case of accidental damage or injury to others.

• For larger or faster scooters, some countries may require registration or insurance.

• Always check the local regulations of the country where you plan to use your scooter, since requirements can differ across Europe.

While not always legally required, we advise considering at least personal liability insurance for peace of mind during travel.

Yes, we manufacture genuine spare parts and accessories for all our mobility products. However, all parts must be ordered through your local authorised dealer, who will place the order on your behalf and ensure delivery to you.