The latest News

Discover Pride Mobility, our products, and the world of mobility.

Categories
Categories

Subscribe to our newsletter

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
I accept the privacy policy*

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Looking for more information?

Take a look at our FAQ. We’ve got plenty of helpful tips and answers waiting for you.

Categories

General

Introducing the PQ-365 Mobile app

Are you a provider or clinician working with Pride Mobility and Quantum Rehab products? Say hello to PQ-365, your new, all-in-one digital companion. Designed to streamline your workflow and boost efficiency, this free mobile app brings the full Pride and Quantum product universe to your fingertips.

What Is PQ-365?

PQ-365 replaces the previous Quantum Clinician app, combining all essential resources for Pride Mobility and Quantum Rehab users into a single, user-friendly platform. Whether you’re on-site, in the clinic, or on the go, PQ-365 keeps everything you need within reach.

Key Features That Make It a Game Changer

  • Serial Number & Order Search with full order tracking and part-number links for detailed descriptions
  • Quick-Search & Voice-Search tools for hands-free, lightning-fast product lookups
  • 360° Product Views, zoom capabilities, and Image-Share options, great for showcasing color and configuration variations
  • Fillable Order Forms, comprehensive Order Tracker, and integrated Push Notifications to stay updated on the go
  • Access to promotional and technical assets like Brochures, Spec Sheets, Owner’s Manuals, Installation Instructions, Tech Videos, Illustrated Parts Breakdowns, FAQs, and Basic Operating Instructions
  • A built-in Learning Management System (LMS) for on-demand professional training and CEU courses

Why PQ-365 Matters

PQ-365 serves as a central knowledge hub, going beyond basic tools to become a single point of reference for product specs, order processing, troubleshooting, and training. Its intuitive interface and powerful features save time and simplify workflows for busy professionals.

What’s New in Version 6.0.0?

The latest update brings exciting new brand integrations:

  • Sitting Pretty (UK) – offering riser recliner chairs, sofas, and adjustable beds for comfort and support
  • Baja Mobility (USA) – introducing rugged, outdoor-ready scooters built for adventure

Where to Download

PQ-365 is available for free on both the Apple App Store and Google Play.

Mobility Scooters

The Benefit of Disability Scooters on Independence

Here at Pride Mobility, we aim to do much more than offer top-of-the-range disability mobility scooters; we want to provide products that enable greater independence and an improved quality of life. With our motorised disability scooters, it becomes that much easier for those with limited mobility to get from A to B. This is especially true when considering our vast product range, which allows us to cater to all manner of individuals and their unique requirements. If you have been considering the impact that a disability scooter may have on your life, we have put together a guide of just some of the product types we have on offer and what they could potentially do for you.

Why Choose a Disability Scooter?

A disability scooter is one of the most convenient mobility aids on the market, giving the user full control over their movement. Disability scooters allow users to move quickly and efficiently through all manner of spaces. This is especially true when considering the sheer variety of products available today. From lightweight models to heavy-duty products, Pride Mobility can do it all.

Small Disability Scooters

Whether you are someone who predominantly needs a disability for indoor use or are always on the go, then a small disability scooter might just be the way forward. A small disability scooter will allow you to navigate indoor spaces with ease, as you will not be forced to manoeuvre a bulky vehicle around corners, doorframes, or furniture. Similarly, if you find yourself in a crowded high street, you will be able to weave your way through the crowds with minimal effort. This is without mentioning that if you travel a lot and need to fit your scooter in the likes of cars, trains, and planes, then a small disability is undoubtedly more adaptable than a large one. Ultimately, small disability scooters are some of the best all-rounders, allowing you to navigate all manner of environments effortlessly.

4-Wheel Disability Scooters

The vast majority of our disability scooters have four wheels, as it is much easier to guarantee stability with this design. Among our four-wheeled designs, we have our large disability scooters, which are some of our most comfortable and durable models. If you are to spend most of your day in our disability scooter, then you need something that offers unparalleled comfort. This means something with tailored ergonomics and unmatched support, which we promise to provide.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Baja Bandit” link=”url:https%3A%2F%2Fpride-mobility.co.uk%2Fmobilityscooters%2Fbaja-bandit%2F” css=”.vc_custom_1718965958521{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Within our range of large mobility scooters, we also have some heavy-duty models that are designed to tackle various terrains. So, if you are someone who cannot get enough of outdoor adventure, then one of our heavy-duty scooters might just be exactly what you are looking for.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Large Mobility Scooters” link=”url:https%3A%2F%2Fpride-mobility.co.uk%2Flarge-mobility-scooters%2F” css=”.vc_custom_1718965986526{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

3-Wheel Disability Scooters

When it comes to manoeuvrability, three-wheeled disability scooters are unmatched. Therefore, if you are looking for something that you can use to get around the house or the ideal option for crowded spaces, then you might consider a three-wheeled scooter. Our three-wheeled model is also more compact and foldable, which makes it the perfect travel companion. Quite simply, our three-wheeled disability scooter works to combine mobility with convenience.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”iRide” link=”url:https%3A%2F%2Fpride-mobility.co.uk%2Flightweight-mobility-scooters%2Firide%2F” css=”.vc_custom_1718965994956{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Foldable Electric Disability Scooters

If your disability scooter needs to be kept in the boot of a car or stored with luggage on trains or planes frequently, then a foldable solution is the perfect option. So long as you make train providers and airlines aware of your intention to travel with a disability scooter, they should have no trouble accommodating our foldable products. After all, our lightest scooter is only 14.7kg which is lighter than the maximum baggage allowance for most airlines![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Folding Mobility Scooters” link=”url:https%3A%2F%2Fpride-mobility.co.uk%2Ffolding-mobility-scooters%2F” css=”.vc_custom_1718966003167{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Portable Disability Scooters

Perhaps you do not want your disability scooter to fold, but you would still like it to be small enough to be considered portable. Fortunately, we have scooters that fall into this bracket. Whether you are looking for something that can be disassembled with ease or something compact with a tight turning radius, then we have got you covered. Just because you want something lightweight and convenient, does not mean that you have to compromise on sturdiness.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Travel Scooters” link=”url:https%3A%2F%2Fpride-mobility.co.uk%2Flightweight-mobility-scooters%2F” css=”.vc_custom_1719240693040{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Shop Scooters for the Disabled at Pride Mobility

As you can see, Pride Mobility is home to all manner of disability scooters, allowing you to select the one that would best enhance your independence and quality of life. Whether you are a homebody or an avid traveller, we have the disability scooter to accommodate your lifestyle. So, be sure to browse our collection of mobility scooters, or if you are unsure about which one would be best suited to you, please do not hesitate to reach out to our team for further advice and guidance.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Mobility Scooters” link=”url:https%3A%2F%2Fpride-mobility.co.uk%2Fmobilityscooters%2F” css=”.vc_custom_1718966021485{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column][/vc_row][vc_row][vc_column][vc_btn title=”Contact Us” link=”url:https%3A%2F%2Fpride-mobility.co.uk%2Fcontact%2F” css=”.vc_custom_1718966030127{padding-top: 30px !important;padding-bottom: 30px !important;}”][/vc_column][/vc_row]

Mobility Scooters

The Top Features Needed in a Folding Mobility Scooter

Mobility scooters have become indispensable aids for those with mobility challenges, providing them with the independence and freedom to move around. There are many types to cater to the varying needs of users, with folding electric scooters such as the GoGo Mg 2 being among the most popular. This is down to their compactness and ease of transport, which makes them ideal for daily errands, travel, leisure activities, and more. Ultimately, folding compact mobility scooters provide convenience and versatility, and the top features that make this possible can be explored in further detail below.

Lightweight Folding GoGo Mg2 Mobility Scooter

When selecting a lightweight folding mobility scooter, the portability and ease of handling need to be prioritised. The following features are essential for this type of scooter:

  1. Weight capacity – Although the scooter itself is lightweight at only 14.7kg, this is not to say that it compromises on weight capacity. Lightweight scooters like the mg2 are still able to support a sufficient weight of up to 19st 6lbs, ensuring safety and stability for users of varying sizes.
  2. Foldability – Lightweight folding mobility scooters should feature simple and quick folding mechanisms that allow users to collapse them effortlessly for storage or transportation. Ideally, it should feature a simple two step folding system into a compact size without the need for disassembly like the Mg2.
  3. Compact design – A sleek and compact design facilitates manoeuvrability in tight spaces, including crowded paths or indoor spaces. Similarly, adjustable handlebars or a foldable tiller contribute to this compactness.
  4. Battery life – Although lightweight construction is the number one priority, the scooter still needs to offer adequate battery capacity for extended usage. The GoGo Mg2 comes with the option of three different battery sizes offering longer-lasting batteries, enabling users to travel longer distances without the need for frequent recharging.
  5. Durability – While these scooters are lightweight, they still need to be constructed from durable materials that can withstand daily wear and tear. This includes sturdy wheels, a reinforced frame, and a reliable braking system.

Heavy-Duty Travel Mobility Scooter

Those with specific needs related to weight support, durability, and performance may require a heavy-duty folding mobility scooter such as the BAJA bandit. The essential features of these scooters are listed below:

  1. High weight capacities – Heavy-duty folding mobility scooters need to accommodate higher weight capacities of up to 28st 8lbs. This might involve reinforced frames and components that are designed for enhanced strength and stability.
  2. Powerful motor – In order to navigate various terrains with ease, these scooters should be equipped with a powerful motor that can deliver sufficient torque and speed. This ensures smooth operation, even when encountering inclines or uneven surfaces.
  3. All-terrain capability – As far as heavy-duty scooters are concerned, versatility is essential. They need to be able to navigate grass, gravel, rough pathways, and more. This can be made possible via robust suspension systems and pneumatic tyres that enhance ride comfort and stability across various surfaces.
  4. Comfort features – Padded seats, adjustable armrests, ergonomic controls, and other enhanced comfort features are vital for users who rely on their scooters for extended periods. After all, these features relieve discomfort and fatigue, allowing for a more enjoyable riding experience.
  5. Disassemble easily yet with a sturdy construction – Although these scooters boast a heavy-duty nature, they still need to provide portable functionality for convenient storage and transportation. The assembly mechanism should be robust and secure so that the scooter remains stable when assembled together.

Collapsible Mobility Scooter

When it comes to travelling and limited storage space, collapsible mobility scooters provide unparalleled convenience. The top features for these scooters include the following:

  1. Airline-approved design – For those who travel frequently, the scooter should meet airline regulations for carry-on and checked baggage alike especially when it comes to the batteries. This allows for hassle-free transportation and seamless integration into a number of travel scenarios.
  2. Quick assembly/disassembly – The scooter should boast a user-friendly assembly and disassembly process, allowing users to set it up and pack it away within minutes. The process can be simplified via tool-free mechanisms and intuitive interlocking techniques.
  3. Lightweight construction – Much like other models, collapsible mobility scooters should prioritise lightweight construction without compromising durability or performance. This allows for effortless handling and manoeuvrability during travel.
  4. Compact storage – Collapsible scooters should break down into a compact size that can easily fit into car boots, cupboards, or storage compartments. Minimal storage footprint maximises convenience, especially in environments with limited space.
  5. Travel-friendly accessories – Travel bags, luggage straps, detachable baskets, and other optional accessories can enhance the scooter’s functionality and convenience during travel. These accessories facilitate organisation and ease of transport, further optimising the travel experience.

Shop the Best Mobility Scooters for Adults at Pride Mobility

If you are on the hunt for mobility scooters that boast the top features, look no further than Pride Mobility. You can browse our mobility scooter collection here.[/vc_column_text][/vc_column][/vc_row]

Mobility Scooters

Venture Out This Autumn with Our Top Travel Scooter

As the leaves begin to change and autumn’s cool breeze fills the air, it’s the perfect time to embark on new adventures and explore the beauty of the season. At Pride Mobility, we understand the importance of mobility and independence. That’s why we offer a range of travel scooters designed to make your autumn outings a breeze. In this blog post, we’ll introduce you to our top travel scooter models, each tailored to suit your unique needs and preferences.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_single_image image=”156667″ img_size=”large”][/vc_column][vc_column width=”1/2″][vc_empty_space][vc_column_text]Discovering the World of Travel Scooters:

Travel mobility scooters are the smallest and lightest in our lineup. These Class 2 scooters are versatile, designed for use on pavements and footpaths. Whether you’re planning a holiday getaway or simply want to navigate your local high streets and supermarkets with ease, our travel scooters are here to help.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]Compact and Convenient:

One of the key advantages of travel scooters is their compact and nimble design. They can be quickly dismantled, making them easy to store and transport in your car boot. Their narrow frames offer excellent manoeuvrability, ensuring you can effortlessly navigate crowded places.

Tailored Features for Your Comfort:

Travel scooters typically come with smaller batteries, making them ideal for shorter trips. Our scooters are equipped with either standard or delta tiller bars. The D-shaped delta tiller bars are perfect for individuals with limited upper body strength, reduced dexterity, or grip strength. These bars allow for less effort when accelerating or reversing, providing a comfortable and ergonomic experience.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]Explore Our Travel Scooter Range:

At Pride Mobility, we offer a variety of travel scooters, often referred to as ‘boot scoots.’ Two popular models in our range are the Go Go travel scooters and the Apex travel scooter.

Apex Lite:

  • Lightweight and budget-friendly design.
  • Features 8″ alloy-style wheels.
  • Detachable frame design and comfortable folding seat.
  • Dual voltage charger for convenient charging.
  • Weighs only 37 kg (without batteries).

[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”156676″ img_size=”large” alignment=”right”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_column_text]You can choose between 12Ah batteries for 6.6 miles per charge or 18Ah batteries for extended travel up to 10.6 miles, allowing you to venture further this autumn.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Go Go Elite Traveller Plus:

  • Travel at up to 4 mph.
  • Supports a weight capacity of 23 st 3 lbs.
  • Effortless feather-touch disassembly.
  • Dual 18-amp-hour batteries for superior mileage.

[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Find Your Perfect Travel Scooter:

Explore our full range of travel scooters here to discover the one that meets your needs this autumn. Our travel scooters are designed to easily fit into your car boot, making them perfect for completing daily errands in town or embarking on autumn adventures across the UK.

Embrace the Beauty of Autumn:

Don’t let anything stop you from experiencing the vibrant colours and crisp autumn air. Whether you’re running errands, visiting local attractions, or exploring new horizons, our travel scooters provide the freedom and mobility you need to fully enjoy this wonderful season. Check out our other blog about mobility-accessible places to visit across the UK here for more inspiring destinations to discover.

At Pride Mobility, we’re here to support your journey and make every season an opportunity for exploration and adventure.[/vc_column_text][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_single_image image=”156687″ img_size=”large” alignment=”center” style=”vc_box_rounded”][/vc_column][/vc_row]

Mobility Scooters

Mastering the Unbeatable: Navigating Any Terrain Securely with the Baja Bandit

The call of the outdoors is irresistible, but not all terrains are created equal. For those who rely on mobility scooters, tackling rough and uneven surfaces can be a daunting prospect. But fear not, because Pride Mobility’s latest innovation, the BAJA Bandit Mobility Scooter, is here to help you conquer the unconquerable. With its superior suspension, innovative braking system, and lightweight lithium batteries, the Baja Bandit is designed to navigate even the most challenging terrains safely and confidently. In this blog post, we’ll share tips and precautions to ensure you can enjoy the great outdoors without compromise.

  1. Choose the Right Mobility Scooter

The first step to conquering challenging terrains is selecting the right mobility scooter. The Baja Bandit, with its 8mph top speed and advanced suspension, is a top choice for those seeking adventure beyond paved paths. Its lightweight yet powerful lithium batteries provide the extended range you need to explore rugged terrain without worry.

  1. Inspect Your Mobility Scooter

Before embarking on your outdoor adventure, it’s essential to inspect your mobility scooter thoroughly. Check the tire pressure, brakes, and overall condition of the scooter. The Baja Bandit’s innovative braking system ensures you have precise control even on uneven surfaces, but regular maintenance is key to keeping it in top shape.

  1. Master Your Mobility Scooter

Understanding how your mobility scooter operates is crucial for safe navigation. Take the time to become familiar with the scooter’s controls, including the throttle, brakes, and steering. Practice in a controlled environment to build confidence and ensure you can react swiftly to changing terrain.

  1. Plan Your Route

Planning your route is essential when tackling rough terrains. Consider using maps or apps that highlight accessible pathways and trails. Start with well-maintained paths to build your skills before venturing into more challenging terrain. The Baja Bandit’s superior suspension will help absorb shocks, providing a smoother ride even on uneven ground. 

  1. Mind Your Speed

While the Baja Bandit offers an impressive top speed of 8mph, it’s essential to adjust your speed according to the terrain. Slow down when navigating uneven surfaces, steep inclines, or tight corners. The Baja Bandit’s innovative braking system provides responsive stopping power when needed, ensuring your safety at all times.

  1. Stay Alert

Stay vigilant and keep an eye on your surroundings. Pay attention to changes in terrain, obstacles, and potential hazards. The Baja Bandit’s exceptional manoeuvrability allows you to make quick adjustments, but staying alert is your best defence against unexpected challenges.

  1. Enjoy the Journey

Last but not least, remember to savour the experience. The Baja Bandit is not just a mobility scooter; it’s a gateway to adventure and exploration. With the right precautions and the Baja Bandit’s features at your disposal, you can confidently conquer any terrain, relishing the beauty of the great outdoors.

The Baja Bandit Mobility Scooter from Pride Mobility empowers you to tackle rough and uneven terrains safely and confidently. By choosing the right scooter, inspecting and maintaining it, mastering its operation, planning your routes, maintaining good posture, adjusting your speed, staying alert, and enjoying the journey, you can conquer the unconquerable. Embrace the outdoors with the Baja Bandit and experience the freedom to explore like never before.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]

General

Do you need a driving license for a mobility scooter?

Mobility scooters are becoming increasingly popular across Europe, offering freedom and independence to people with mobility challenges. If you are considering getting one, you might wonder whether a driving license is required.

The simple answer is no: you do not need a driving license to use a mobility scooter in the EU. However, there are important rules and guidelines that vary slightly between countries. Understanding the general regulations and safety recommendations is essential.

Understanding Mobility Scooters: Classification

In most European countries, mobility scooters are grouped into two general categories:

  • Low-speed scooters: Designed for pavements and pedestrian areas, usually with a maximum speed of around 6–7 km/h. These models are intended for use alongside pedestrians and cannot be used on regular roads, except when crossing.

  • Road-legal scooters: More powerful models that may reach speeds of 10–15 km/h. These scooters can often be used on both pavements (at reduced speeds) and roads, depending on national laws. They are usually equipped with lights, reflectors, and a horn for safety.

Always check the specific classification rules in your country, as requirements can differ.

Legal Requirements and Recommendations

  • No driving license needed: In the EU, mobility scooters are treated as assistive devices, not motor vehicles.

  • Minimum age: Some countries set a minimum age (often 14 or 15) for using larger road-legal scooters.

  • Traffic rules: Even though you do not need a license, you must follow traffic signals, signs, and speed limits when using a scooter on roads or pavements.

Familiarising yourself with your country’s equivalent of the traffic code is highly recommended to ensure safe use.

Training and Safety

Formal training is not mandatory in most EU countries, but learning how to operate a mobility scooter safely is important. Local disability organisations or mobility scooter suppliers sometimes offer training sessions, which typically cover:

  • Basic controls and functions

  • Pavement driving skills

  • Road safety skills (for larger scooters)

  • Rules, tips, and supervised practice

Training is especially helpful for first-time users or those planning to use a road-legal scooter.

Where Can You Use a Mobility Scooter?

  • Cycle lanes or bus lanes: In most EU countries, mobility scooters are not permitted in cycle or bus lanes, as they may obstruct traffic.

  • Main roads: Some countries allow road-legal scooters on certain roads, but use on high-speed roads or motorways is usually prohibited. If you are permitted to drive on larger roads, additional safety equipment like lights or reflective vests may be required.

  • Shops and public buildings: Yes, mobility scooters are allowed in supermarkets, shops, and public buildings. By EU law, public spaces must be accessible to people with disabilities. Larger scooters may be harder to navigate indoors, so some shops provide parking areas.

Conclusion

You do not need a driving license to operate a mobility scooter anywhere in the EU. Still, it is important to understand your country’s specific rules, follow traffic regulations, and practice safe driving. With the right knowledge and training, mobility scooters provide an excellent way to enjoy independence and mobility in everyday life.

General

Do you need insurance for a mobility scooter?

If you are considering buying a mobility scooter, you probably have plenty of questions. What type is right for me? What size scooter do I need? Which accessories should I choose? And if you’ve just received your brand-new scooter, you are most likely already thinking about where your first trip will be and how your new scooter will improve your independence and quality of life.

But alongside the exciting parts, there are also more practical questions to consider. One of the most common is: Do you need insurance for a mobility scooter?

Do Mobility Scooters Require Insurance?

In most of Europe, there is no legal requirement to insure a mobility scooter. Mobility scooters are generally classified as medical or assistive devices, not as motor vehicles. This means they are not subject to the same insurance laws as cars or motorbikes.

Both Class 2 scooters (up to 6.4 km/h, designed mainly for pavement use) and Class 3 scooters (up to 12.8 km/h, suitable for road use in some countries) typically do not require compulsory insurance. However, regulations can vary slightly between EU member states, so it is always wise to check local requirements.

Should You Insure Your Mobility Scooter Anyway?

Even though it isn’t a legal requirement, many people choose to insure their mobility scooter for peace of mind. A good insurance policy can provide:

  • Breakdown cover – Assistance if your scooter stops working while you are out.

  • Accidental damage protection – Repair costs if your scooter is damaged.

  • Theft cover – Financial protection if your scooter is stolen.

  • Third-party liability – Protection if your scooter accidentally causes damage or injury.

Having insurance can help you avoid unexpected costs and ensure you stay mobile, even if something goes wrong.

How Much Does Mobility Scooter Insurance Cost?

The cost of mobility scooter insurance depends on the provider, the type of cover, and your circumstances. As a general guide, policies are often very affordable compared to traditional motor insurance, usually priced at a modest annual premium.

Pride Mobility Scooters – Designed with Safety and Compliance in Mind

All Pride Mobility scooters are designed to meet EU regulations, with a maximum speed of 12.8 km/h and weight limits suitable for both Class 2 and Class 3 categories. This ensures you can enjoy freedom and independence while remaining within legal guidelines.

If you are looking for a mobility scooter, explore our full range at Pride Mobility. Our scooters are built for comfort, safety, and reliability. Helping you move with confidence every day.

 

General

Track your orders easily with the PQ-365 app

Managing orders can often feel like a boring or stressful task, especially when you are waiting for multiple mobility scooters or parts. But not anymore! We’re excited to introduce a brand-new feature that makes order tracking simple and efficient. Say hello to the new tracking tool on PQ-365.

This innovative tool allows you to check the status of your mobility scooter and parts orders quickly, using only your order number. In this post, we’ll explain what each order status means and how you can take advantage of this feature for a seamless experience.

What Do the Delivery Statuses Mean?

Understanding your order status helps you know exactly where your order is in the process.

Ready to be Picked
Your order has been received and processed but has not yet been handed to the warehouse team. At this stage, it may still be waiting for payment verification or stock confirmation.

Being Picked
Our warehouse team is actively preparing your order for dispatch. Items are being collected and packed with care, ready to be shipped.

Shipped
The most exciting stage—your order has been dispatched and is on its way to you! Delivery times vary depending on location and carrier, but you can expect your items soon. If you experience delays, contact us for support.

How to Track Your Orders

Tracking your orders is simple with PQ-365:

  1. Log in to your PQ-365 account.

  2. Enter your order number.

  3. View the current status of your order in real time.

A full step-by-step guide is available in the app to help you get started.

More Features on the PQ-365 App

PQ-365 offers more than just order tracking. Here are some other helpful tools available:

  • View Parts Numbers
    Easily keep track of all part numbers. If you need login details, contact us for support.

  • Access Product Information
    Browse product specifications, brochures, and owner’s manuals—all in one place.

  • View Colour Options
    Show all available colour options to your customers with a simple tap.

  • Digital Order Forms
    Make ordering powered wheelchairs faster and more accurate with our digital forms.

Need Help?

If you have any questions or need assistance, please contact us. Our team is always happy to help you make the most of PQ-365.

Happy tracking!

General

Are mobility scooters allowed on the road?

When you purchase a mobility scooter, one of the first questions you might have is: Where am I allowed to ride it? Knowing the rules is important, not only to keep yourself safe, but also to ensure the safety of others around you. Let’s take a closer look at whether mobility scooters are permitted on the road and what regulations apply.

Do You Need a Driving Licence?

You do not need a driving licence to ride a mobility scooter. Mobility scooters are considered assistive medical devices rather than motor vehicles, as they are not heavy or fast enough to fall under the same category as cars or motorcycles.

Most large Pride Mobility scooters fall under Class 3 regulations, meaning they can be used on both pavements and certain roads. Always check the specifications of your scooter model for details such as maximum weight and speed.

The Two Main Classes of Mobility Scooters

Class 2 Mobility Scooters

  • Maximum speed: 6,4 km/h

  • Designed for pavements, shopping areas, and pedestrian spaces

  • Can only be used on roads when crossing from one side to another

Class 3 Mobility Scooters

  • Maximum speed: 12,8 km/h (on the road)

  • Limited to 6,4 km/h when driving on pavements

  • Must include features such as good brakes, lights, reflectors, and indicators to be road-legal

Class 3 scooters give you the flexibility to travel on the road when needed, while still being suitable for pavement use at lower speeds.

Can Mobility Scooters Be Used on All Roads?

While Class 3 scooters can be used on some public roads, they are not permitted on motorways or high-speed expressways. On busy multi-lane roads, use is strongly discouraged, even if local law allows it. Safety should always be the first priority.

In some areas, scooters may be allowed on wider roads when fitted with appropriate lighting or reflective equipment, but it is always advisable to stick to quieter streets, cycle-friendly paths (where permitted), and pavements when possible.

Do You Need to Pay Road Tax?

Mobility scooters are electrically powered and designed as assistive devices. Because of this, they are exempt from vehicle taxes and emissions charges across most EU countries.

Ride Safely and Confidently

Mobility scooters are designed to give you greater independence and confidence in your daily life. Whether you’re navigating pavements, shopping centres, or local roads, always follow local traffic rules, keep to safe speeds, and make sure your scooter is equipped with working lights and reflectors.

Discover Pride Mobility Scooters

At Pride Mobility, we offer a wide range of Class 2 and Class 3 mobility scooters, designed to meet EU standards for comfort, safety, and reliability. Explore our collection today and find the perfect scooter to match your lifestyle.

 

What are you looking for?

Cannot find what you are looking for?
View our Product range.

What are you looking for?

Cannot find what you are looking for?
View our Product range.

PQ-365 App

Get instant access to products, manuals, order tracking, and more with the PQ-365 app. Download the Pride Mobility app today.

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.